REGISTRATION

For the well being of your child, as well as our babysitters, before the first booking, we require you to complete an enrollment packet, which includes the following:

• Registration form
• Policies and Procedures form
• Medical waiver
• Outside play waiver

LATE DROP-OFF POLICY

It is the parents responsibility to drop-off their children before 9:00 a.m. If the parents will be dropping off their (child)ren later than 9:00 a.m. the parents must notify Niseko Kids as soon. (Lunch order)

LATE PICK-UP POLICY

It is the parent’s responsibility to pick up their children before closing time.

• Although allowances will be made for emergencies, a parent who picks up their child after the scheduled pick-up time will be charged a late fee of 1,500 yen for every 15 minutes late.
• If parents are having difficulties, they should notify staff immediately.
• Children must be picked up within the 30 minutes of the posted closing time

RELEASE OF CHILD POLICY

It is very important that we maintain a strict pick-up policy. No child will be returned to an unauthorized person. Parents are required to indicate the name and phone number of all authorized individuals who are clear to pick up the child. All parents and/or authorized individuals are to sign-in and sign-out on the provided sheet, each day the child is dropped off and picked up from the daycare. Only persons designated to pick up a child will be allowed to do so.

• We want to hand over children in a careful, safe and orderly manner so staff will call the children to the door one by one.

STAFFING RATIOS

Niseko Kid’s Club offers childcare programs for children aged 1 to 6 years. The child to staff ratio is 3:1 for children aged 12 to 23 months, 4:1 for children aged 24 to 35 months and 8:1 for children aged 3 to 6 years.

• The register of children is checked weekly and a staff schedule is made according to the ratios.
• If staff are ill and unable to come to daycare, extra staff will be employed to maintain the ratios.

GUIDANCE OF CHILDREN

At Niseko Kid’s Club we promote group activities and sharing.

• Children who are having difficulty for any reason will be redirected to another activity with teacher assistance.
• In the event that a child’s behavior is likely to result in harm to the child, others or property, or seriously disrupts group interaction, the child may be separated briefly from the group.
• Calming techniques using sound and visual aids will be used.
• Interaction between the child and a staff member will take place immediately following the separation to guide the child toward appropriate group behaviour.
• Any method of discipline which frightens, demean, or humiliates a child is strictly prohibited.

COMMUNICATION POLICY

We have an open door policy with all of our parents. We encourage staff and parents to regularly discuss the progress of the children.

• For parents who wish to get updates about their children throughout the day, the ‘daily connect’ program is used. This will allow us to share how your child is doing, and send updates about food, nap time, creativity and collaboration with the other children. We can also send photos so parents can see how much fun we’re having! Daily Connect can be downloaded as an app, or through a web-browser.
• Parents are welcome to make an appointment if they have any specific concerns that they’d like to discuss with us, at a time when we can give our undivided attention.
• Telephone communication is also encouraged.
  Once a week there will be an event that is open to families when parents can visit the facility and ask staff any questions they may have.

ALLERGIES

If a child has any allergies or dietary requirements, parents should let us know so we can do our best to cater for them.
Parents will complete the admissions form for their child, and leave details about any allergies.

• The caterers will be contacted to find out if it’s possible to alter the recipe for the meals.
• In the event that we are unable to meet the needs of the child, the parents will provide lunch and snacks for the child.
• No peanuts will be included in lunch or snacks for safety purposes.
• No peanuts will be brought into the Kid’s Club in case of accidental contamination.
• Allergies will be posted in the kitchen for all staff to see.
• Parents will be informed immediately of any allergy attack and the steps taken.

INJURIES

We strive to provide safe care for all our children. All Niseko Kid’s Club staff will work very hard to minimize any accidents. However by the very nature of the activities that we will be undertaking we will undoubtedly have the odd accident hence we need to have procedures in place as to how we will handle them.

• All of our childcare staff are certified in CPR and First Aid.
• Small Accidents: We will treat the child and then tell the parent about the accident when they pick up the child.
• More Serious Accidents: The parent will be asked on the Child’s Registration Form whether they give permission for a trained staff member to administer Emergency First Aid.
• The parent will be asked on the Child’s Registration Form whether they give permission for a staff member if necessary to sign any written form, consenting a hospital/doctor to treat the child if a delay in getting the parent’s permission is considered by the hospital/doctor to endanger the child’s health and safety.
• We will treat the bleeding/bruising/suspected break/burn/black out etc. as required and then call for an ambulance (#119) if we feel it necessary. We will then inform the parent.
• The parent will then have two choices-
  The parent can decide to come directly to the Club and go to hospital with their child in the ambulance.
• The parent can decide that a staff worker should accompany the child to hospital and the parent meet us at the hospital.
• If we can’t get hold of the parent we will automatically accompany the child to Hospital and keep trying to get hold of the parent by phone until contact has been made.

ILLNESS

Children who are ill are asked to stay at home with their parents. Staff who are ill are also asked not to come to daycare. Symptoms of contagious illness may include:

• Fever over 38.3º C (101ºF).
• Infected eyes or skin.
• Any type of contagious or communicable disease such as flu, measles, mumps, rubella, or chicken pox.
• Unexplained diarrhea or loose stool combined with nausea, vomiting or abdominal cramps.
  An acute cold with fever, runny nose and eyes, a “croupy” cough or congested to the point that he/she has heavy breathing.
• If a child becomes sick at daycare, and the parent is unable to be reached, the person authorized to pick up in the case of an emergency will be called and asked to pick up the child.
• The staff will isolate the child from the other children and make him/her as comfortable as possible, but will not administer medication.
• If a child has been ill, they can be readmitted to daycare 24 hours after the symptoms have subsided.

MEDICATION

Only medication prescribed by a doctor will be administered to children in our care.
Only medication that is outlined by the parents or guardian on the signed entry document will be administered.

• All medications are kept in a locked container in the kitchen out of children’s reach.
• Parents must inform staff of any side effects or reaction that medication may cause in a child. (ie: hives, drowsiness, diarrhea).
  Medication must be brought to the centre in its original container with instructions from the doctor on how to administer it.

Label must clearly show the following information:

• Child’s name
• name of medication
• Dosage Route (oral, nasal, rectal, eye, ear, or injection)
• Care of medication (shake well, refrigerate)
  Date to end administration of medication.
• Any baby bottles containing medicine will not be given to the child at the daycare.
• In the event of emergency, emergency services will be contacted immediately, and First Aid knowledge will be administered by our trained staff.

MISSING CHILD POLICY

We take safety very seriously and do everything to avoid a missing child situation. In the event that one occurs, staff will remain calm and follow the procedure below.

• If a child goes missing, the remaining children will stay together.
• Centre staff will stay calm and call the local authorities and give them a complete description of the child.
• Centre staff will then notify the parent/guardian and inform them of the steps that are being taken.

TOILET TRAINING AND NAPPY CHANGE

Children will be encouraged to use the toilet throughout the day to avoid accidents. We understand that each child is an individual, so children will be encouraged to use the toilet when they are emotionally and physically ready.

• Staff are present to assist with this, and foster independence by allowing the child to help and assist as much as they can.
  Toilet training is a learning process, where new skills of dressing and independent toileting are encouraged.
• Staff will be patient, supportive and understanding during this learning process.
• Healthy sanitation practices will be regarded, encouraging the children to wash their hands after toilet time.
• The changing mat will be properly sanitized after each use.
• Staff will wear disposable gloves to change nappies and then wash their hands or sanitize thoroughly after

HYGIENE AND CLEANLINESS

Staff will do their best to keep the daycare centre clean and tidy. The children have the freedom to make a mess but they are expected to help with clean-up time; whether it be finishing up with crafts, or putting away the toys.

• Staff will put on the clean-up music and encourage the children to clean up and put things away.
• We use only natural products to clean our toys and surfaces, and avoid all harmful chemicals.

All kitchen and table surfaces will be wiped after food preparation times.
Children will wash their hands with a natural soap solution before and after food preparation time.
Staff will wash their hands, tie back their hair and put on an apron before serving lunch.
Each day toilets and sinks will be cleaned, surfaces will be dusted and floors vacuumed.
Linen and washcloths will be washed daily after use.
Toys will be sterilized once a week – on a rotational basis.